Frequently Asked Questions


What is the Lawtons Drugs Online Advisory Þanel?

The panel is maintained by Lawtons Drug Stores (Lawtons Drugs) and our research partner, Corporate Research Associates (CRA). The information we collect will only be used to better understand our members' opinions and needs. Participation is completely voluntary and all personal information you provide will be kept confidential and will not be sold, rented, loaned or used for sales solicitation. Your survey responses will be presented in aggregate form only and will not be personally identifiable in any way (i.e., your survey responses will always be combined with those of other survey respondents, and be presented in aggregate form).

In appreciation for your time and contribution, you will be eligible for random prize draws which will only be open to our panel members.

Who can join the panel?

You must be 18 years of age or older and a resident of Atlantic Canada in order to join the panel.

Can more than one person from the same household join?

Yes. However, each email address can be used only once.

How do I join?

To join the panel, please complete the registration survey available at www.lawtonspanel.ca to see if you qualify for the panel at this time, or if you have received an email invitation click on the link in the email.

After completing the registration survey, you will be sent a confirmation email. You must click on the link in your confirmation email to complete your registration process. To be sure you receive emails from the panel, please add the emails invite@lawtonspanel.ca and support@lawtonspanel.ca to your contacts in your address books.

Can I unsubscribe once I join?

Participation in the panel is voluntary and you are free to leave the panel at any time. To unsubscribe, please visit the panel website at www.lawtonspanel.ca and, once signed in, click on the tab marked "Leave the panel". You can also send an email to support@lawtonspanel.ca with the word "unsubscribe" in the subject line.

How often should I expect to receive survey invitations?

We respect and appreciate the value of your time. We will only ask you to complete a few surveys per year.

How do I know my privacy is protected?

Lawtons Drugs and CRA are committed to protecting your privacy and will not share your personal information with anyone. For the panel's complete privacy policy, please click on the following link (privacy policy).

What if my email address changes?

You can go to the panel website at www.lawtonspanel.ca at any time to update your email address.

What if I have questions or need technical assistance?

If you are having difficulties, please email your question to support@lawtonspanel.ca or visit the panel website at www.lawtonspanel.ca and click on the technical support tab.

How do I make sure that I receive invitations to surveys?

Sometimes email is incorrectly identified as spam. When you receive your original email invitation from the panel, be sure to add the address to your contacts. This will ensure that any any invitations come directly to your inbox. You can also add the addresses invite@lawtonspanel.ca and support@lawtonspanel.ca to your contacts manually.

What are the contest rules for surveys?

For complete contest rules, please click on the following link (contest rules).

How will I know if I have won a prize?

You will be contacted by email if your name is randomly drawn for a prize. Winners must reply to the email notification within ten (10) days of the notice being sent. For complete contest rules, please click on the following link (contest rules).